Privacy policy

Effective Date: February 8, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

1. Information Collection and Tracking

To provide high-efficiency diving services and course certifications, we collect:

  • Personal Data: While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You, including email address, first and last name, phone number, and Emirates ID or Passport details for regulatory compliance.

  • Usage Data: This includes information such as Your Device's IP address, browser type, pages visited, and time spent on the Service.

  • Media Assets: As per our Terms, we capture images and videos during trips and courses in Dubai and Fujairah for promotional use.

2. Strategic Use of Your Data

We utilize your data to hit operational targets and improve service delivery:

  • Service Maintenance: To monitor the usage of our Service and ensure technical stability.

  • Contract Execution: For the development, compliance, and undertaking of the purchase contract for the items or services You have purchased.

  • Marketing Communication: To provide You with news, special offers, and general information about other goods, services, and events which we offer.

  • Business Transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, or sale of assets.

3. Data Sharing and Disclosure

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service or for payment processing.

  • For Legal Requirements: The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation or protect against legal liability.

  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Data Retention and Security

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including a 12-month period for voucher and invoice validity. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

5. Your Rights and Opt-Outs

  • Media Consent: If You do not wish to be featured in our marketing content (social media, website, or advertisements), You must notify our team in writing prior to the commencement of your trip or course.

  • Marketing Opt-Out: You may opt out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email we send.

6. International Compliance

Our Service is operated from the United Arab Emirates. If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

7. Contact Us

For any queries regarding this policy:

  • Email: info@nemodivingcenter.com

  • Phone/WhatsApp: +971 56 704 4472